IT-As-a-Service is a great way to control IT costs while maintaining a high level of support for your users. We give you a flat-rate cost, per device, and provide all the support needed to keep those systems up and running.
You likely have several outsourced services providers already helping your business. Lawn care, window washing, and building maintenance are just a few of the common services you “outsource” to another provider. If you think about it, there are also some professional services you outsource as well. Graphic Design, Legal, and other professional providers help you, so you can focus on your core business.
Our IT-as-a-Service plans provide several unique benefits:
- Flat rate, per device pricing
- Predictable costs
- Always-on service (24×7 monitoring, 8×5 support)
- Extended hours available
We give you a flat-rate cost per device and provide all the support needed to keep those systems up an running. The package includes:
- Remote monitoring (24×7)
- Telephone and email support (8×5, extended hours available)
- Remote support (4 hrs or less)
- Onsite support (NBD or sooner, after remote diagnostic)
- Support for both on-premise and cloud services